Misdiagnosis resulting in charginformation for fuel sensor when it was an alternator problem then the service mgr. Laughed at me when I told them I would sue them. Then he said for me go take the car elsewhere refusing to fix it correctly. I will never go there again.
*Dont trust Kevin or Jay* All they do is try to swindle your money and their quotes over the phone are never accurate. Got quoted $685 for parts, labor, and an alignment. Got the car and paid $665 but no alignment. What auto shop does wheel and control arm work without doing an alignment? And we all know an alignment is not only $20. Then they were trying as hard as they could to get me to spend another $600 on tires and when I showed up with used tires they got pissed. Also I had a spoiler installed on my car by their auto body shop I gave them all the bolts and everything, but when I go to pick the car up the only thing holding my wing on was glue, GLUE NOT EVEN A SINGLE BOLT. To make matters worse the wing isn't even straight, it hangs an inch of the left side and only a centimeter on the right.
I've been going here for a few years now and I wouldn't go anywhere else. I have always found they are fair and honest. I'm ALWAYS skeptical when getting car repairs because I feel they say things need fixing that don't really need it. I don't know very much about cars and I feel they listen to me and don't try to sell me stuff I don't need. I highly recommend them.
I movedd here about a year and a half ago with my girlfriend, and her family first recommended Belltown to me. I'm very cautious and skeptical about going to new auto service centers (as I've had a few mishaos in the last with a few) and would always go to a family member who owned his own garage for auto work. I've been to Belltown several times for minor service, such as oil changes, tune ups, and, soon enough, brakes and rotors, and I've always been more than satisfied. Recently I got into my first accidejt after 4 1/4 years driving and had a decent amount of body damage to the drivers side front end of my car. I found the family member I go to doesnt do body work, so I decided to go to Belltown. I worked with Jay through the whole process and I could not ve any happier. He is one of the nicest guys I know and he"s very understanding and passionate. I wasnt able to get to the shop to pick up my car until 10 minutes of 5 and got there and all my cards declined. I went home to get my insuramce check and sadly it didnt clear completely, my own fault. I drove back (in my own car, btw. Jay was incredibly noce enough to let me drive it to get the check and such) and talked it over with Jay and he was incresibly understanding and humble. He sidnt bark or complain that I had him stay 30 minutes after closing or amything. He gave me a ride home as well since I didnt have a ride. Tl;dr, Belltown has some of the nicest staff and they do wonderful work. After my accident, my car looks better than before and even drives better!!!
Brought my car here for emissions testing, I waited a good half hour before they got around to it, they ended up giving me my money back and said they didn't feel comfortable testing it because it doesn't stop. THE CAR STOPS. I drive it every day, it stops exactly where I want it to! Every time. Without fail. Thanks for wasting my time. I would think twice before going here for any actual service. They will probably give you a false diagnosis on any problem and try to milk your money
Belltown Auto Sales Rental is a US Car Dealer based in East Hampton, Connecticut. Belltown Auto Sales Rental is located at 80 E High St, East Hampton, CT 06424, USA.
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